The Retail Heist: Navigating the World of Organized Retail Crime

Thursday, November 7, 2024  |  11:30AM ET / 8:30AM PT

What this means for fraud & abuse practices, AI opportunities and delivering on your customer promise

Organized Retail Crime (ORC) consists of highly coordinated efforts involving multiple individuals operating within larger criminal networks. ORC is premeditated and involves intricate planning and execution, which creates a window of opportunity for retailers to detect, investigate and respond before the criminals strike again.

Join Derek Dykens, Retail Advisor at Splunk, in conversation with Jackie Deloplaine, Manager Cyber Intelligence Engagement at RH-ISAC, George Bentinck, VP Product Management for Video and IoT at Cisco Meraki, and Matthew Joseff, Director Security Specialization - Fraud at Splunk, to hear their points of view on the future of retail fraud & abuse.

During the session we will discuss:

  • The power of community for uncovering new insights with external data sources and customer behavior correlations
  • How to identify patterns, relationships and anomalies in large data sets while considering non-traditional data sources
  • How to maximize your existing fraud, abuse and loss prevention investments

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Time Place Details
10:00am - 10:55am Expo Hall Meet and greet in the lobby outside the Expo Hall before the General Assembly.
11:00am - 11:55am Rm 314 Expert Track: TOP 10 WAYS TO MAKE A DIFFERENCE IN THE INDUSTRY | John Dough, CFO Marketizingly
11:00am - 11:55am Rm 159 Social Track: MODERN NETWORKING | Hosted by: SponsorName

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Our Speakers

Derek Dykens

Derek Dykens

Retail Advisor,
Splunk

Jackie Deloplaine

Jackie Deloplaine

Manager Cyber Intelligence Engagement,
RH-ISAC

George Bentinck

George Bentinck

VP Product Management for Video and IoT,
Cisco Meraki


Matthew Joseff

Matthew Joseff

Director Security Specialization - Fraud,
Splunk