WEBINAR

Observability as a Business Catalyst: Key Insights from the 2025 Report

Observability has evolved from simply ensuring uptime to driving strategic business outcomes. Join Splunk’s Greg Leffler, Director of Developer Evangelism, Mark Kennison, Director of Customer Operations at TSYS, and Jay Rudrachar, Head of Multi Cloud Observability, AIOps & Workload Automation at TIAA, as they discuss the findings from the State of Observability 2025 report, based on insights from more than 1,855 IT operations and engineering professionals. Discover how leading organizations are using observability as a true business catalyst—fueling innovation, improving customer experiences, and accelerating growth by connecting telemetry data directly to business results.

This session will explore how observability is transforming in the era of AI, the expanding role of OpenTelemetry as a data foundation, and how tighter collaboration between observability and security teams is creating stronger, more resilient digital ecosystems. You’ll also hear directly from Splunk customers TSYS and TIAA, who will share their real-world approaches to building successful observability practices, integrating AI into their strategies, and aligning operational insights with business impact.

What You’ll Learn:

• Observability as a Business Catalyst: How modern observability practices are influencing revenue, shaping product strategies, and enhancing customer satisfaction.
• Strategic Collaboration: The value of uniting observability and security teams to accelerate incident resolution and reduce customer-impacting issues.
• AI in Observability: How AIOps, Generative AI, and Agentic AI are being applied to streamline troubleshooting and monitor complex AI-driven workloads.
• The Evolution of OpenTelemetry: Why it’s becoming a critical foundation for consistent, actionable data collection and smarter business decisions.
• Real-World Perspectives: How Splunk customers are connecting business metrics to operational insights to drive measurable outcomes.

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