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Best Practices for Optimizing IT Operations With Splunk IT Service Intelligence

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IT Ops teams have a difficult challenge of diagnosing root cause issues from alert noise across the vast number of point and bespoke monitoring solutions, which leads to a long MTTR.

A new way of correlating IT, COTS, bespoke tools and business service intelligence is possible to operate efficiently while building a future-proof solution that can extend the visibility across modern software architectures.

Whether you’re a current Splunk IT Service Intelligence (ITSI) user or this is your first time hearing about it, join this session to learn how Splunk and ITSI can help you and your team gain end-to-end visibility across all your services. See how to reduce alert noise, prevent outages, and respond to issues faster. We’ll walk through the journey to AI driven IT Operations using ITSI while incorporating key best practices that our customers leverage.

During this session, we will cover:

  • The end-to-end IT Ops journey using ITSI
  • Best practices for each stage of your IT journey
  • How the latest innovations in ITSI assist you through this journey


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Time Place Details
10:00am - 10:55am Expo Hall Meet and greet in the lobby outside the Expo Hall before the General Assembly.
11:00am - 11:55am Rm 314 Expert Track: TOP 10 WAYS TO MAKE A DIFFERENCE IN THE INDUSTRY | John Dough, CFO Marketizingly
11:00am - 11:55am Rm 159 Social Track: MODERN NETWORKING | Hosted by: SponsorName

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Our Speakers

Annette Sheppard

Director

Splunk Product Marketing - AIOps

Isha Gandhi

Splunk Product Manager

Observability for IT